At Mattress Online we aim to make your online
shopping experience enjoyable, easy, and
informative all in one. So in doing so, we've
devised a range of delivery options to ensure
convenience and choices to suit you.


Terms & Conditions

  • Our "Free Delivery Promotion" is for North Island Metropolitan areas in New Zealand (only) (Exclude Gisborne) and is only available for any orders above $499 inc GST.
  • All other regions or other delivery orders that are under $499 inc GST, will be contacted via email or phone after your purchase is made to inform you of options for the delivery of your item/s.
  • Peak season times (like Black Friday & Christmas periods) may see slight delays with dispatch as we cannot guarantee delivery time frames. For more information regarding the delivery of your order, please use the tracking information sent to you after your order is placed.
Click here for more T&C

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Check out our sleep-friendly mattresses on discounts.



  • Where do you ship to?
    We delivery in Auckland and North Island. Sorry, we are currently not shipping to South Island.
  • Can I specify a date for the delivery?
    Absolutely! You may choose a dispatch date if you need your mattress delivered at a later date. We usually arrange the delivery time when you purchase, but if you want any change please feel free to contact our team via our online Contact Form and we will do our best to accommodate your request.
  • Can I change my delivery address?
    We can change your delivery information a few days before your delivery. It is difficult for us to change your details on the delivery as the route for the delivery team is set. Please still contact our Team via our online Contact Form or by calling to the hotline - we will try our best to help!

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